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Coffee with Coach | Lucy Macridis Executive Director at Spa & Wellness Association Africa, Kenya| SkillsRediscovery

In this session of “Coffee with Coach”, we are meeting up with Lucy Macridis, our Customer Service Development and Business Coach.

Lucy Macridis is an expert in experimental Customer Service with almost 30 years of working experience in the Hospitality Industry. She has grown local and international brands through applying various unique ways of customer service. She has a firm belief in customer service that it can increase sales that in turn can generate more revenue ultimately leading to an improved lifestyle. Macridis has over 10 years of experience in training and coaching. She has trained nearly 300 direct reports and clients in customer service. In addition to the training of customer service development, she can train you well in soft skills which will help you in your career development.

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